Florida Department of State, Division of Library and Information Services
Answers to common FEL questions.
It uses a technology called Geo-IP authentication, which checks the IP address of the device you use to access the resources and compares it to a database of all IPs known to originate within Florida. Once your IP address is validated, you can access FEL online resources without being asked for your library card’s barcode.
We are committed to protecting your privacy and do not share or store any personal information.
Yes; however, because you are located outside the automatic access range, you will need the barcode from your public library card.
No. You should contact your local public library for information on obtaining a library card.
No; however, all FEL resources are available through Florida's state colleges and universities. Contact your institution's library for assistance.
While Geo-IP should work anywhere in Florida, there are a few exceptions. If you feel you should have open access but are being asked to enter a barcode, please contact Cengage Gale Technical Support at: firstname.lastname@example.org.
You can always ask your local public library. School children can ask their teacher or school librarian, and anyone can Ask a Librarian for assistance Sunday through Thursday from 10:00 a.m. to 12:00 midnight (ET), and Friday and Saturday from 10:00 a.m. to 5:00 p.m. (ET).
Florida residents and visitors with a public library card or who are enrolled in a Florida public school or university. Library administrators at school and universities can contact the FEL program coordinator for access links to use on library websites for institutional-level usage statistics and authentication.